Anonymous
map-marker Van Buren, Arkansas

Sports Unlimited - Watch Review from Van Buren, Arkansas

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I ordered a new watch sports Unlimited. It was damaged when I opened it. Called and spoke with a representative. They sent me a slip to send it back. Sent it off. It came back stating it was the wrong address. Called and emailed numerous times. They were going to send me another label to send it back again. Have called and sent numerous emails with no response. This has been going on for over three months now. I would suggest no one orders anything from the site. They are not customer friendly or nor do they conduct yourself as a legitimate business.
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Reason of review:
Damaged or defective
Anonymous
map-marker Houston, Texas

Order delayed numerous times

I ordered a custom pool table through Sports Unlimited and was given a time frame of 3-5 weeks for installation. The order has been delayed several times and three months out they have still not delivered the table. They refuse to cancel the order because it is custom merchandise and will not take responsibility for their actions. Customer support has been pathetic with no follow ups or communication. We have had to follow up with the various vendors (ie pool table builder, installer, and felt provider) because of the lack of support from Sports Unlimited. Would never consider using this company again.
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Loss:
$3800
Anonymous
map-marker Dallas, Texas

Sports Unlimited Inc. Do not order from sportsunlimited.com

I ordered my sons football equipment from sportsunlimited.com this season. I ordered a helmet, face mask and shoulder pads. It has been 2 months and their delivery company lost my order and I still have not received my merchandise or credit. I went ahead and ordered the same equipment from another e-commerce retailer and received everything within two days and at a better price!!!! DO NOT ORDER ANY SPORTS EQUIPMENT FROM THESE GUYS! I have been dealing with Jamie Hennelly and John Hennelly at Sports Unlimited, 1500 Industry Road, Suite P, Hatfield, PA 19440, Phone 800-693-****, ext. 27
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